Shipping Policy

Order Processing Time

Order processing time includes order review, product quality inspection, and packaging. All orders will arrive at the fulfillment center and be shipped within 1-3 business days after placement.

If order volume is high, shipping may be delayed by several days; please allow extra time. We will contact you by email or phone if your order experiences a significant shipping delay.

Delivery Time
Delivery time refers to the time it takes for goods to be transported from our fulfillment center to the delivery address.

Standard Delivery: 7-15 business days
Expedited Delivery: 3-7 business days

Special Notes

Holiday Impact: Around major US holidays (such as Thanksgiving, Black Friday, and Christmas), warehouses are prone to overload, resulting in delivery delays of 3-7 days.

Weather Impact: Extreme weather such as blizzards and hurricanes can cause transportation disruptions, affecting delivery times.

Product Type Impact: Large, overweight items, or items requiring special customs clearance (such as cosmetics and electronics) will have longer delivery times.

Shipping Fees and Delivery Time Information

Applicable Regions: Australia, Canada, USA, and other global regions

Free Shipping Apply - (Condition - $75.00 and up payment)

Standard Delivery - (Condition - $0.00 to $74.99) (Cost - $15.00)

Expedited Delivery - (Condition - $0.00 to $99.99) (Cost - $25.00)

Free Expedited - (Condition - $100.00 and up payment) Delivery delays may occur occasionally; your understanding is appreciated.

Shipping Confirmation and Order Tracking

After your order is shipped, we will send you a shipping confirmation email containing your tracking number. This tracking number will be valid for 24 hours and can be used to track your shipment.

Handling Damaged Goods

https://info@brixtonstore.com/ is not responsible for damage or loss of goods during transportation. If you receive damaged goods, please contact the courier company to file a claim.

Before filing a claim, please ensure you retain all packaging materials and damaged